Care Emergency Zurich – Reachable 24h
In case of acute care need in the Canton of Zurich: we are there for you around the clock.
A care emergency can occur at any time – after a fall, a sudden deterioration in health, or when usual support fails. SwissCare Züri is reachable 24 hours in the Canton of Zurich and supports you with advice and, where possible, rapid coordination of care and support.
Our team works according to the quality standards of Spitex Verband Zürich and is recognised by all health insurers. You can also contact us at night and on weekends. We clarify the next steps with you and check whether and how we can support you at short notice.
For ongoing support we carry out a needs assessment at your home and coordinate care with your doctor and the health insurer. In acute emergencies (e.g. life-threatening situations) please call the emergency number 144.
Professional care in a familiar environment
Our services at a glance
Detailed information on rates and cost coverage can be found on our rates page.
Basic care
We support you with personal hygiene, dressing and undressing, mobility and nutrition. Basic care is provided by qualified care specialists and is a core part of Spitex services.
Learn moreTreatment care
Dressing changes, medication administration, injections and other medical care measures are carried out at home – in coordination with your doctor.
Learn moreNeeds assessment
Together with you and your GP, we clarify the care need and draw up a tailored care plan. The consultation is free of charge and without obligation.
Learn moreFamily caregiving
If you care for relatives at home, we advise you on compensation, relief and legal questions. Information on financial support and our offers can be found on our family caregiving page.
Learn more
What sets us apart from other providers
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Reachable 24 hours
In emergencies we are there for you around the clock – including weekends and public holidays.
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Dedicated contact persons
You receive a familiar care team that knows you and takes your needs into account.
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Transparent rates
Identical rates to public providers, no hidden costs. The statutory daily contribution also applies to us.
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Member of Spitex Verband Zürich
We work according to recognised quality standards and are recognised by all health insurers.
How registration works
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Contact
Get in touch with us by phone or via the contact form. We arrange an appointment for an initial discussion.
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Needs assessment
A care specialist visits you at home and clarifies the care need together with you and, if desired, with your GP.
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Care plan
We draw up a tailored care plan and coordinate the services with the health insurer.
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Support
Care and support starts in your home – with dedicated contact persons and transparent processes.
A medical prescription is a prerequisite for Spitex services. We answer further questions in the FAQ or in a free consultation.
Frequently asked questions
Ready for the next step?
We are happy to advise you without obligation and free of charge. Contact us for Spitex registration or with questions.